Frequently Asked Questions
At LifeSpring Home Nutrition, we aim to address the global healthcare crisis by providing healthy, Medically Tailored Meals (MTM) with convenient home delivery at affordable prices.
We currently deliver once a week and each area in Orange County has a different day that we deliver to. Luckily we also have the same driver deliver to you so they can work with you on how best it works for you to receive the meals.
Cal Optima auto-approves and once our Registered Dietitian completes your assessment through calling the number you gave us, you could be getting meals within that week!
Some areas do have more than one delivery day therefor you will be given a few options to choose from.
You are always encouraged to communicate your day with us as we understand people have schedules. We offer a convenient liner option for anyone who cannot be there in person to receive their meals. Unfortunately, due to time constraints and the amount of people delivered to in a day we could not possibly accommodate all time specific requests. But please ask and we will do our best to work with you.
Yes, please provide a gate code or key, if possible, prior to the delivery. If neither or options is possible, please be home on your 1st delivery date so our driver can reach you at the time of delivery.
Your delivery will arrive by a member of our LifeSpring Delivery Team in a liner with all the 14 meals you have chosen, or have been chosen for you per your dietary needs by the RD, once a week.
No problem! Your order will be waiting for you when you get home in a silver bubble wrap bag with dry ice. Please be extra cautious when taking in the food that you do not touch the dry ice bare handed.
All of our meals fit comfortably in most microwaves and all ovens. The containers are in dual heating trays to make either heating option applicable.
Store all meals in the freezer. When you are ready for a meal, select your meal and place directly in the microwave.
Each meal comes with individual heating instructions which are very simple to follow.
Yes! We encourage you to change your menu as often as you like. Just call us at 1-800-798-5767 five business days prior to you next order.
Suggestion Form
We want to hear your ideas of how to make our services better. Please do not hesitate to share anything you what see more of. We are open to your recommendations !
California Healthcare Plans Explanation
At LifeSpring Home Nutrition, we aim to address the global healthcare crisis by providing healthy, Medically Tailored Meals (MTM) with convenient home delivery at affordable prices.
County Social Services
Each County has its own services for seniors, disabled residents, those who struggle with addiction, children, veterans, indigenous persons, and low-income residents in need of support. These can be separate from Medicare or Medi-Cal status; places like OOA/Office of Aging, WIC, and Behavioral Mental Health many times cover meals for you. Contact your local HealthCare Agency to help you with food, shelter, and social services if you are in need of services not covered by Medi-Cal. Further Assistance.
State/Medi-Cal/Medicaid
Medi-Cal is California’s Medicaid healthcare program. This program pays for a variety of medical services for children and adults with limited income and resources. CalFresh, CalWorks, and CalWin are a part of the system as is California’s advancing and innovating Medi-Cal (CalAIM) which puts people’s needs at the center of care. CalAIM provides coordinated support to meet each Medi-Cal enrollee’s physical, developmental, behavioral, and dental health needs as well as long-term services and health-related social support. Meal benefits are a large part of CalAIM and are approved at 12-week intervals with the guidance of a Registered Dietitian. If you have Medi-Cal, please contact your local main care provider or Social Services Agency to find out what services you are eligible for and ask them about the Medically Tailored meal benefit.
Federal/Medicare Advantage
A Medicare Advantage Plan is a supplemental insurance plan that covers the areas of medical benefits that Medicare cannot. Some of the plans in a Medicare Advantage plan that would cover meal benefits would be long-term care services (LTCS) in-home social services (IHSS) Medi-Medi Plans for dual special needs plan (SNP) of which chronic (CSNP) and institutional (ISNP) are included as well as post-hospitalization services. The cost is significantly lower than private insurance and there are many of these wonderful organizations providing these services such as Scan HealthPlan and Kaiser Permanente. Also, many of these insurance companies have several plans and meal benefits so contact your provider and ask them about eligibility requirements to see if you qualify. They are included in your supplemental payments in most cases.
Experience & Expertise You Can Rely On
At LifeSpring Home Nutrition, we aim to address the global healthcare crisis by providing healthy, Medically Tailored Meals (MTM) with convenient home delivery at affordable prices.